Effective Date: June 15, 2026
Shore & Sterling Cleaners (“we,” “us,” or “our”) operates https://www.shoreandsterling.com (the “Site”) and provides residential and commercial cleaning services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us: your name, email address, phone number, service and billing address, and any details you submit through our booking form, contact form, or when you communicate with us.
Payment information: payments are processed by a third-party payment provider. We do not store full card numbers on our servers.
Information collected automatically: when you visit the Site we may collect your IP address, browser and device type, and pages viewed, using cookies and similar technologies (including analytics tools such as Google Analytics).
How We Use Your Information
- To schedule, provide, and manage your cleaning services
- To process payments and send invoices and receipts
- To respond to your inquiries and booking requests
- To send service confirmations, reminders, and — with your consent — promotional messages
- To improve and secure our Site and services
- To meet legal and accounting obligations
How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the business (e.g., booking/scheduling software, payment processors, email and communication tools), under confidentiality obligations
- Legal authorities when required by law or to protect our rights, safety, or property
Cookies
Our Site uses cookies to remember preferences, analyze traffic, and improve performance. You can disable cookies in your browser settings, though some features may not work as intended.
Data Retention
We keep your information for as long as needed to provide services and meet legal, tax, and accounting requirements, then delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may request to access, correct, or delete your personal information, or opt out of marketing messages, by contacting us at contact@shoreandsterling.com.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this Policy from time to time. The “Effective Date” above reflects the latest version.
Contact Us
Shore & Sterling Cleaners [Mailing Address] contact@shoreandsterling.com · (224) 808-4707