FAQ's
Shore & Sterling Cleaners provides professional cleaning solutions designed to make homes, rentals, and workspaces feel fresh, cared for, and easier to maintain. Our focus is on dependable service, thoughtful attention to detail, and a smooth customer experience from booking to completion.
faqs
Frequently Asked Questions
We offer standard cleaning, deep cleaning, move in / move out cleaning, Airbnb / short term rental cleaning, commercial cleaning, and post construction cleaning.
You can book directly online or request a quote through the website.
That depends on your preference. Access details can be arranged during booking.
You can schedule one-time, occasional, or recurring cleaning services depending on your needs and availability.
Standard cleaning is ideal for regular upkeep, while deep cleaning gives extra attention to buildup, detail areas, and spaces that need a more thorough refresh.
Yes, we provide move in / move out cleaning for homes, apartments, and rental properties that need a detailed cleaning during transition.
Yes, we offer turnover cleaning for Airbnb and short term rental properties to help keep them clean, refreshed, and guest-ready.
If you are unsure which service fits your needs, you can contact us or request a quote and we will help guide you based on your space and situation.
Yes, quotes can be provided based on the type of service, size of the property, and specific cleaning needs.
If you need to reschedule, please contact us as soon as possible and we will do our best to accommodate your request.
The length of the appointment depends on the size of the property, the condition of the space, and the type of service booked.
You can contact us at contact@shoreandsterling.com or (224) 808-4707.
Every member of our team is interviewed in person and background checked before their first assignment. We only send people into your home that we would welcome into ours.
If you need to reschedule, please contact us as soon as possible and we will do our best to accommodate your request.
You can reschedule or cancel free of charge up to 48 hours before your appointment. Cancellations inside that window may be subject to a fixed fee, since we've reserved the time and staff for you. Full details are in our Terms & Conditions.
The length of the appointment depends on the size of the property, the condition of the space, and the type of service booked.
You can contact us at contact@shoreandsterling.com or (224) 808-4707.
We stand behind our work. If you're not satisfied, we'll return within 48 hours to re-clean the areas in question at no charge. If you'd rather not have us return, contact us at contact@shoreandsterling.com and we'll work with you on a refund of the affected portion of the service.
Ready to Book
Your Cleaning?
Whether you already know what you need or want help choosing the right service, we make it easy to get started.
